Denver Data Center
Sharktech has been providing service at our Denver location for the past nine years. We take pride in our long-term commitment to our service providers as this provides Sharktech a solid platform to provide the best stable service to our customers.
This year our current Denver data center operator underwent radical changes that severely impacted our service operations. Despite our best efforts, we were unable to find a solution to remedy the situation. As always, our most significant long-term commitment is to our valued customers.
After extensive research of the data center providers in the greater Denver area, we discovered H5, a service provider that shares both our commitments to our customers and our long-term goals. H5’s Denver Data Center is a state-of-the-art enterprise level data center with an unparalleled uptime record of 10+ years at 100% uptime. We find in H5 a partner ready to work with us to ensure the best quality of service for our customers.
Our presence at H5 will be complemented with a redundant dark fiber path to our point of presence at Denver CoreSite, the biggest hub in the region for IP Transit providers. This will ensure our ability to maintain robust access to transit providers and acquire bandwidth at high-capacity.
During the month of August, and after rigorous testing, we will proceed with a service migration plan that is designed to minimize downtime for our customers. During the migration of servers and resources to the new data center we expect the downtime window for services to be within three hours. Before your service is prepared for the move to the new location, you will be notified 48 hours in advance of the time window of the service move.
We understand that such a downtime is significant, and we apologize in advance for the service disruption, and we hope you know that this move will be extremely beneficial for your service with our company and ensures our ability to provide you the best service possible.
President & CEO